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OCTOBER 2006 MAGNUM 1X7 LTO AUTOLOADER
105
AUTOLOADER TROUBLESHOOTING
✔ Control mode. Make sure that the control mode is set correctly.
Use Random mode (the default) with an application that controls the
autoloader.
Only use Sequential mode if you plan to operate without autoloader
software. In Sequential mode, the autoloader automatically processes
cartridges in sequential order without direction from an application. See
page 38 for more information about Sequential operation.
✔ Hardware operation. You can verify that the autoloader hardware is
operating using the following methods:
Use the autoloader’s Diagnostics menu (under Demo Mode) to move
cartridges from random cells in and out of the tape drive. See page 75 for
instructions.
Use the autoloader’s Command menu to import or export cartridges,
and to move specific cartridges into and out of the tape drive. See
page 64 for instructions.
Use LibTool to display the current inventory of cartridges, and to move
cartridges into and out of the tape drive. Refer to the program’s online
help for instructions on performing upgrades and diagnostics.
LibTool is available as a free download from
www.exabyte.com/downloads.
If the autoloader reports an error during any of these tests, use LibTool to
obtain a diagnostic log from the autoloader immediately after the error is
reported (see page 102). Alternatively, if your autoloader is equipped with
the optional Ethernet port, you can use FTP to obtain a diagnostic log from
the autoloader (see page 100). Exabyte Technical Support can examine the
log to determine the nature of the reported error.
AUTOLOADER OPERATION
If the autoloader has been successfully operating in the past, but is now
experiencing problems, check the following:
✔ Control mode. If you are using application software to control the
autoloader, you must set the control mode to Random. Use Sequential mode
only if you are operating without autoloader software. See page 38.
✔ Autoloader functions. You can use the selections in the Diagnostics menu to
check specific autoloader functions. See page 77 for instructions.
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! Important
After checking the items above, reset the autoloader as
described on page 74.