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PRODUCT MANUAL 1012581
CHAPTER 7—MAINTENANCE
CREATING A DIAGNOSTIC LISTING VIA FTP
To create a diagnostic listing via FTP:
1.
1.1.
1. Connect to the autoloader’s FTP interface by following the instructions on
page 100.
2.
2.2.
2. Make sure that the FTP file transfer type is set to binary.
3.
3.3.
3. Use the FTP command for your utility to get the diagnostic listing. For
example, issue a ”get libdump.bin” command.
4.
4.4.
4. If necessary, specify a destination location (path and filename) for the
diagnostic listing.
LIBTOOL—AUTOLOADER FIRMWARE UPGRADE AND DIAGNOSTICS
You can also use the Exabyte LibTool to upgrade firmware and create
diagnostic listings over the SCSI interface. Both LibTool and firmware files are
available at www.exabyte.com/downloads. Refer to the readme file provided
with the program for installation instructions. Refer to the program’s online
help for instructions on performing upgrades and diagnostics.
LTOTOOL—TAPE DRIVE FIRMWARE UPGRADE AND DIAGNOSTICS
To upgrade firmware and create diagnostic listings for the LTO tape drive,
download LTOTool from www.exabyte.com/downloads. LTOTool allows you
to upgrade firmware and perform diagnostics over the autoloader’s SCSI bus.
Refer to the readme file provided with the program for installation
instructions. Refer to the program’s online help for instructions on performing
upgrades and diagnostics.
Caution
Do not upgrade firmware unless Exabyte Technical Support has advised you to do
so. If performed improperly, the upgrade procedure can render your tape drive
inoperable. Consult with Exabyte Technical Support before performing an
upgrade.