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Chapter 5: Troubleshooting
Troubleshooting the Agilent 1680A,AD-series
To recover the operating system
To reinstall the operating system
Reinstalling the operating system erases the entire hard disk drive and
reinitializes the hard disk drive to its factory configuration. All user data stored
on the hard disk drive will be lost. Reinstalling the operating system is necessary
in case any system level files or other components of the operating system
become corrupted.
The recovery CD-ROM contains an image of the Windows XP Professional
operating system. The CD-ROM contains an install key which recognizes whether
or not the system motherboard is an Agilent logic analyzer motherboard. If the
system motherboard is an Agilent logic analyzer motherboard, then the install key
permits the recovery of the operating system from the CD-ROM to the hard disk
drive.
1 Apply power to the instrument.
2 After applying power, insert the recovery CD-ROM in the instrument CD-
ROM drive.
If the instrument finishes booting, then user files can likely be archived so they
don't become lost.
3 Press the on/off button to turn the instrument off.
4 After a few seconds turn the instrument back on.
5 At the prompt, select "Yes" to reinstall the operating system.
It takes about 1 hour to reinstall the operating system and Agilent Logic Analyzer
application software. At the end of the operating system reinstallation, the logic
analyzer will be in its factory default operating system configuration.
Problems running the Application Software
If there is a problem while running the Agilent Logic Analyzer application
software, then the likely cause would be the application if the error or unusual
behavior appeared while configuring a window or analyzing data.
In the event of a problem of the Agilent Logic Analyzer application software, do
the following steps:
In case the application software becomes unresponsive, do a Ctrl-Alt-Del and follow
the queries to abort the application software. Attempt to restart the application
software and do a measurement.
If there are still problems running the application software, then uninstall and reinstall