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Customer service
When Symantec announces that a product will no longer be marketed or sold,
telephone support will be discontinued 60 days later. Support will be available for
discontinued products from the Service & Support Web site only.
Customer service
Access customer service options through the Service & Support Web site at http:/
/service.symantec.com. From this site, you can receive assistance with non-
technical questions, and for information on how to do the following:
■ Subscribe to the Symantec Support Solution of your choice.
■ Obtain product literature or trialware.
■ Locate resellers and consultants in your area.
■ Replace missing or defective CD-ROMS, disks, manuals, and so on.
■ Update your product registration with address or name changes.
■ Get order, return, or rebate status information.
■ Access customer service FAQs.
■ Post a question to a Customer Service representative.
For upgrade orders, visit the online upgrade center at:
http://www.symantecstore.com
Worldwide service and support
Technical support and customer service solutions vary by country. For
information on Symantec and International Partner locations outside of the
United States, please contact one of the service and support offices listed below,
or connect to http://service.symantec.com and select your region under the
Global Service and Support.