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192 Troubleshooting
Ghost.exe error messages
Ghost.exe error messages
A Norton Ghost error message consists of an error number, a description, and
possibly a suggestion to remedy the problem.
A Ghosterr.txt file is generated when an abort error occurs.
See “Diagnostics” on page 201.
Further information is available on the Norton Ghost Technical Support Web
site.
See “Service and support solutions” on page 209.
Table F-1 includes some error messages that you may encounter.
Table F-1 Error message
Error code Description
10098 The partition number must be included in the command-line
switches.
See “Command-line switches” on page 153.
10010, 10014,
11000
Incorrect path/file syntax. Ensure that the path and file name are
correct. Also make sure that you have the proper user rights to read
or create the image file.
19913 Cannot find the BOOTP/DHCP server. Ensure that the computer is
connected to the network and that a BOOTP or DHCP server is set
up for this subnet.
19916 Duplicate IP address detected. An IP address has been allocated that
is already in use.
CDR101: Not
ready reading
drive X, Abort,
Retry, Fail
A system error message. This error is not caused by Norton Ghost. It
is caused by malfunctioning hardware or software configurations.
The image file on the CD is not readable. To verify this, go into DOS
and copy the image file off of the CD-ROM using copy verification,
copy /v.