11Contents
Writing to a recordable CD or DVD ........................................................... 196
Supported CD-R/RW and DVD drives ................................................ 196
Inaccessible CD-ROM drive .................................................................197
CD-R/RW disc ....................................................................................... 198
Using the correct boot disk ................................................................... 199
Loading CD-R/RW drivers ...................................................................199
If the CD-R/RW does not appear in the list of destination drives ...... 199
Loading Ghost.exe from the floppy disk drive .................................... 199
Outdated computer BIOS .....................................................................199
Outdated CD-R/RW drive BIOS .......................................................... 200
Using PC-DOS or MS-DOS .................................................................. 200
High compression ................................................................................. 200
Using third-party software to write to the CD-R/RW disc .................200
Appendix G Diagnostics
Hard drive detection and diagnostic information ...................................... 202
View Log ................................................................................................ 202
Abort error file (Ghosterr.txt) .............................................................. 202
Creating a full diagnostic statistics dump summary ........................... 202
Testing TCP/IP functionality .......................................................................203
Appendix H Installing Norton Ghost from the command line
Choosing an interface type for installation ................................................. 206
Choosing an installation mode ....................................................................206
Installing from the command line ............................................................... 207
Uninstalling from the command line .......................................................... 208
Service and support solutions
Glossary
Index
CD Replacement Form