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194 Troubleshooting
Problems running Norton Ghost
Be careful when you make changes using your computer’s Setup program. If you
have never used it before, you may want to refer to your computer
manufacturer’s documentation.
To change your computer’s settings
1 Restart your computer.
2 A message appears telling you the key or keys to press to run Setup.
3 Press the key or keys to launch the Setup program.
4 Set the Boot Sequence to boot drive A first and drive C second.
Setup programs vary from one manufacturer to the next. If you cannot find
the Boot Sequence option, use the Setup program’s Help system, refer to the
documentation that came with your computer, or contact your computer
manufacturer.
5 Save the changes, then exit the Setup program.
Windows NT blue screen
If you are restoring, backing up, or cloning a computer onto another Windows
NT computer with incompatible hardware, you may get a blue screen. To solve
this problem, you must restore the computer with a previous backup image file.
Missing hibernation file
If the hibernation file is missing, the following message may appear:
Cannot hibernate because there is no hibernation file or the hibernation file has
an error.
Recreate the hibernation files according to the instructions for your Windows
operating system.
Computer fails to restart
If your computer fails to restart during a Norton Ghost Virtual Partition
operation, try running the Ghreboot utility included on the Norton Ghost
installation CD.