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CHAPTER
Sun Proprietary/Confidential: Internal Use Only
3
Troubleshooting Tools
This chapter contains the following information related to tools used to troubleshoot
the Sun StorEdge 3900 or 6900 series components.
■ “Storage Automated Diagnostic Environment 2.2” on page 23
■ “Microsoft Windows 2000 System Errors” on page 26
■ “Command Line Test Examples” on page 27
■ “Monitoring Sun StorEdge T3 and T3+ Arrays Using the Explorer Data Collection
Utility” on page 29
■ “Monitoring Host Bus Adapters (HBAs) Using QLogic SANblade Manager” on
page 32
Storage Automated Diagnostic
Environment 2.2
Check the internal status of the Sun StorEdge 3900 or 6900 series systems using the
Storage Automated Diagnostic Environment utility, version 2.2.
The Storage Automated Diagnostic Environment is installed on every Storage
Service Processor that ships with the unit. All that is needed is web browser access
to the Storage Service Processor.
In non-Sun host configurations such as Microsoft Windows 2000, the Storage
Automated Diagnostic Environment will be able to monitor the internals of the
storage unit (switches, virtualization engines, and the Sun StorEdge T3+ arrays), but
will not be able to completely monitor the host-to-storage unit link (the HBA to
switch). Certain conditions will be noted by Storage Automated Diagnostic
Environment, however, such as a port going offline, or increasing Fibre Channel
errors on the port.