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Sun Proprietary/Confidential: Internal Use Only
Preface
The Sun StorEdge 3900 and 6900 Series 2.0 Troubleshooting Guide provides guidelines
for isolating problems in supported configurations of the Sun StorEdge
TM
3900 and
6900 series. For detailed configuration information, refer to the Sun StorEdge 3900
and 6900 Series Reference Manual.
The scope of this troubleshooting guide is limited to information pertaining to the
components of the Sun StorEdge 3900 and 6900 series, including the Storage Service
Processor, Sun StorEdge 1 Gbit and 2 Gbit switches, Sun StorEdge T3+ arrays, and
the virtualization engines in the Sun StorEdge 6900 series. This guide is written for
Sun
TM
personnel who have been fully trained on all the components in the
configuration.
How This Book Is Organized
This book contains the following topics:
Chapter 1 introduces the Sun StorEdge 3900 and 6900 series storage subsystems.
Chapter 2 offers general troubleshooting guidelines, such as manually halting the
I/O and returning paths to production.
Chapter 3 presents information about tools used to troubleshoot. Tools include the
Storage Automated Diagnostic Environment, component-specific event grids,
command line examples, and QLogic’s SANblade Manager.
Chapter 4 discusses Ethernet hub troubleshooting. Information associated with the
3Com Ethernet hubs is limited in this guide, however, because 3Com does not allow
duplication of its information.
Chapter 5 provides Fibre Channel (FC) link diagrams and troubleshooting
procedures.