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4 Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide • March 2003
Sun Proprietary/Confidential: Internal Use Only
1. Discover the error by checking one or more of the following messages or files:
■ Storage Automated Diagnostic Environment alerts or email messages
■ /var/adm/messages
■ Sun StorEdge T3+ array syslog file
■ Storage Service Processor messages
■ /var/adm/messages.t3 messages
■ /var/adm/log/SEcfglog file
2. Determine the extent of the problem by using one or more of the following
methods:
■ Review the Storage Automated Diagnostic Environment topology view.
■ Using the Storage Automated Diagnostic Environment revision checking
functionality, determine whether the package or patch is installed.
■ Verify the functionality using one of the following tools:
■ checkdefaultconfig(1M)
■ cfgadm -al output
■ luxadm(1M) output
■ Review the multipathing status using the Sun StorEdge Traffic Manager (MPxIO)
software or vxdmp(1M) command.
3. Check the status of a Sun StorEdge T3+ array by using one or more of the
following methods:
■ Review the Storage Automated Diagnostic Environment device monitoring
reports.
■ Run the checkt3config(1M) and showt3(1M) commands, which check and
display the Sun StorEdge T3+ array configuration.
■ Manually open a Telnet session to the Sun StorEdge T3+ array.
■ Review the luxadm(1M) display output.
■ Review the LED status on the Sun StorEdge T3+ array.
■ Review the Explorer Data Collection Utility output, which is located on the
Storage Service Processor.