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207Troubleshooting
Troubleshooting
If the Communication Terminal does not function correctly, check the following.
Symptom Cause Solution
The power is not
turned on.
The power switch is not set to on. Set the power switch to on (
@) (page
27).
The batteries in the Remote
Commander are low or dead.
Replace the batteries with new ones
(page 25).
Three indicators on
the front of the
Communication
Terminal blink.
The fan inside the terminal stops. Turn off the system immediately and
consult with Sony dealer.
No sound or the
volume is very low.
The volume of the system is too
low.
Adjust the sound volume by pressing
the VOLUME +/– buttons on the
Remote Commander (page 31).
The volume of the TV monitor is
too low.
Adjust the volume of the TV monitor.
The microphone on the remote
party is turned off.
Ask the remote party to turn on the
microphone.
“Mic Select” is not set properly. Set up “Mic Select” properly
according to the microphone to be
used (page 50).
Audio input is not selected
properly.
Set up “Input Select” properly (page
50).
The microphone or external
equipment is not connected
correctly.
Check the connection (pages 129, 134
and 143).
Picture is blurred. Manual focus is selected but picture
remains blurred.
Adjust the focus (page 95).
When auto focus is selected, the
background is too bright, contrast is
too high, or the background or the
participants’ clothes contain fine
line patterns.
Select manual focus and adjust
manually (page 96).