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7-4 Chapter 7: Troubleshooting
Model 801GC, 801GF & 801GX¥Rev. A
If All Else Fails
It is possible for a user programming error of the
system parameters to cause the 801G* to appear to
be broken. The “Programming” chapter has infor-
mation on checking and changing the settings of the
parameters.
The firmware includes a way of restoring the 801G*
to known factory default conditions. This procedure
will reset all system settings to their nominal values
and erase all user programmed signal formats, test
sequences and custom images from memory. The
format memory is then loaded with the factory de-
fined formats as described in Chapter 3 of this
manual. The image list is reset to all available im-
ages in the order given in Chapter 4 of this manual.
To restore the 801G* to its factory default settings
hold down both the “ACS” and “DSS” sync gate
buttons while turning on the power. Release the
buttons when the “Memory Blank” message appears
on the LCD. The firmware will then take a few more
seconds to reset the 801G*.
If reprogramming the system parameters or reset-
ting the 801G* does not restore normal operation
your unit may need to be repaired. Chapter 9 of
this manual covers repairs that can be done by the
user. The unit should be returned to Quantum Data
or one of our authorized service centers for all other
repairs. Chapter 10 has information on getting your
801G* repaired.
Please contact an applications engineer at Quantum
Data if you have any questions or concerns about
the operation of you generator.