System Error Codes
2-10
HP DesignJet 5000 and 5500 Series Printers Service Manual
System Error: 010090 (Continuable)
Problem
Description:
Error in Paper-axis Motor Encoder
Corrective Action: Try the following:
Check that the Paper-Axis Motor cable is NOT broken or
damaged.
Check that the Paper-Axis Motor cable is correctly connected.
Replace the Paper-Axis Motor Page 8-105.
If the Error Code continues, replace the Main PCA Page 8-81.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
System Error: 010091 (Continuable)
Problem
Description:
Error in Paper-axis Motor Encoder
Corrective Action: Refer to System Error Code 010090.
System Error: 010092 (Continuable)
Problem
Description:
Mark Encoder position not detected on Drive Roller.
Corrective Action: Try the following:
Replace the Lens Cover Page 9-5.
Clean the Mark Encoder on the Drive Roller using the Turn
DRIVE ROLLER Utility Page 4-17.
System Error: 011000
Problem
Description:
NIB Crash.
Corrective Action: Power the Printer OFF and ON again using the Power Switch at the
back of the Printer.
