A SERVICE OF

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Service Calibrations
5-24
HP DesignJet 5000 and 5500 Series Printers Service Manual
13. When the scraping has been eliminated it is important to leave the
Carriage Assembly as close as possible to the Center Platen: move
the Carriage Assembly back and forth across the area where the
scraping sound was, gently lowering and raising the Carriage
Assembly until you are sure that it is as close as it possibly can be to
the Center Platen without touching.
14. Continue checking the full length of the Printer until you arrive at
the blue line used to load the cut sheet paper, repeating steps 10, 11
and 12 whenever a scraping sound is heard.