Print Quality
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HP DesignJet 5000 and 5500 Series Printers Service Manual
Static: Solutions and Workarounds
The following options resolve the issue:
Use HP DesignJet 5X00 Series approved media
Use 3rd party media types with ANTI-STATIC BACK
COATING
If these options are not possible, and they still want to continue
printing with the current non-supported media, you can use the
following workarounds:
Clean the sides of the printheads, the bottom of the carriage and
the electrical contacts regularly.
Increase the relative humidity to 30% or more for films with anti-
static coating or 60 – 70% for films without anti-static coating,
but there might be some films where this is still not sufficient.
Change to UV inks, which are not as susceptible to static.
DO NOT REPLACE ANY PRINTER HARDWARE PART OR
PRINTHEADS. THEY PROVIDE NO RESOLUTION FOR
THIS ISSUE.
