Troubleshooting
116
Questions About Parental Controls
My Parental Controls are not working.
• For Parental Controls to work, they must be on (not temporarily
turned off). When you enter your password to watch a program
that violates Parental Controls, they are temporarily turned off.
You can re-enable them on the Parental Controls screen (from
the TiVo Central
®
screen, select Messages & Settings, then
Settings, then Parental Controls), or by putting your DVR in
Standby mode and then taking it out of Standby. You can put
your DVR in Standby mode by going to TiVo Central and
selecting Messages & Settings, then Standby. To return to
normal mode from Standby, press either the TiVo button the or
LIVE TV button.
I disabled Parental Controls, but I still can’t tune to
the channel I want.
• You may be using a channel list that does not include the
channel you want. Use the number buttons on the remote control
to enter the channel number, then press the ENTER button. For
more information on using a channel list see page 44.
