Troubleshooting
106
there are no listings for pay per view events, record the showing
using Manually Record Time/Channel.
• For additional information, see “Printed in Mexico.” on page ii.
Why wasn’t my program recorded?
• Check Recording History for an explanation of why the program
did not record. Recording History is the first selection in the To
Do List (from TiVo Central, select Find Programs, then To Do
List, then View Recording History). Here are some reasons why
a program may not be available in Now Playing:
• When Season Pass
TM
recordings and other repeating
recordings conflict, programs are recorded according to their
priority in the Season Pass Manager. See page 24.
• If the program was a rerun, your Season Pass recording may
be set to record First Run Only programs.
• The program may have been deleted from Now Playing by
someone else in your household.
• The program may have been canceled by the network.
• There may have been a conflict when requesting another
program, and the proposed resolution was to delete the
missing program earlier than planned. If you accepted that
resolution, the program would have been deleted.
• There may have been a channel changing problem. See
“Questions About Channels” on page 98.
• There may have been a power outage that affected the
recording.
• Make sure the DVR is connecting to the TiVo service. From
TiVo Central select Messages & settings, then Settings, then
Phone & Network, then Connect to the TiVo Service Now.
