Troubleshooting
96
Questions About Completing Guided Setup
Do I have to connect the DVR to a phone line or the
Internet for Guided Setup?
• Yes. To complete Guided Setup, the TiVo DVR needs to
connect to the TiVo service. To do this, the DVR uses either
your home phone line or a broadband Internet connection
(through a home network). Make sure you connect either the
provided phone cord, a wireless USB network adapter (sold
separately), or an Ethernet cable (using the DVR’s Ethernet
jack); see the Start Here poster for help.
How do I enter a Canadian postal code?
• From the Zip Code screen in Guided Setup, press the ENTER
button on your TiVo remote to display the Canadian Postal Code
screen.
How do I choose the correct cable lineup?
• Make sure you have an accurate list of channels you subscribe to
from your cable provider. This list may be in the form of a
channel lineup card or a recent bill from your cable provider.
You might also check your cable provider’s website for lineup
information. If you’re not sure which channels you subscribe to,
contact your cable provider.
Do I have to repeat Guided Setup after CableCARD
decoders are installed?
• Yes. After installing CableCARD
TM
decoders, you must repeat
Guided Setup to make sure the TiVo DVR is set up for all your
digital cable channels. To repeat Guided Setup, select Messages
& Settings from the TiVo Central
®
screen. Select Restart or
Reset System, then Repeat Guided Setup.