Troubleshooting
103
How can I record a program (or programs) when
there is a conflict?
• The DVR gives each repeating recording a priority. You can
resolve some conflicts in favor of preferred programs using the
Season Pass Manager to change priorities. See page 24.
• If you encounter a conflict for a single episode, use View
Upcoming Episodes to see if the episode you want will air at a
different time. Select the program from the To Do List, then
select View Upcoming Episodes.
• You can sometimes resolve recording conflicts by changing the
Stop Time or Start Time Recording Options. See page 25 for
more about Recording Options. If you set a program to start
recording one minute early, it may conflict with a recording that
airs right before it. To resolve such a conflict, change the Start
Time back to On Time on the Recording Options screen.
• If a single episode of a repeating recording conflicts with
another program, you can select that episode in the To Do List
and change it independently of the rest of the repeating
recording.
• Set up Season Pass recordings with the Recording Option “First-
run only.” You’ll collect only new episodes. You’ll also be less
likely to run out of space in Now Playing and less likely to
encounter conflicts.
• Try searching by date, time or channel. From Find Programs,
select Record by Time or Channel.
What does it mean when my DVR says programs will
be deleted earlier than planned?
• By default, all programs are kept until space is needed. After
that, programs you have not set to save longer may be deleted to
make room for other recordings you request. The TiVo service
includes smart scheduling features that keep track of when
programs become available to be deleted, and of how much free
space will be available at any given time in the future. If space
will not be available to record a program you request, the TiVo
service gives you the option of deleting some programs early to
make more room. However, you always have the final say on
how long the DVR keeps programs. You can delete a program at
any time, and you can always change how long it is saved. Just
select the program in Now Playing, then select Keep Until...
I can’t find my program in Search by Title or
WishList
®
Search even though I know it’s on.
• The DVR uses your Channel List to search for programs in all
the features under Find Programs. To check if you’ve selected
the program’s channel, go to Messages & Settings, then
Settings, then Channels, then Channel List. Does the channel
have a checkmark next to it? To give it one, highlight the
channel and press SELECT. For instructions on personalizing
this list, see page 44.
