Troubleshooting
110
Questions About Audio and Video
What is Aspect Correction?
Aspect Correction is required when the aspect ratio of the program
you’re watching doesn’t match the aspect ratio of your TV. Use the
ASPECT button on the TiVo DVR remote to cycle through three
modes:
•In FULL mode, the picture is stretched to fill the entire TV screen,
which may result in some distortion.
•In PANEL mode, letterbox bars or side bars are added to the
picture as necessary to fill the TV screen, preserving the
broadcast aspect ratio. This mode is useful if you’re watching a
program broadcast in 4:3 on a 16:9 TV, or vice-versa.
•In ZOOM mode, the picture is stretched without distortion. The
edges of the picture are cropped to fit the TV screen. This mode
is useful if you’re watching a program broadcast with letterbox
bars or side bars. Zoom mode crops the bars out of the picture.
For tips about using Aspect Correction, see page 56.
How do I get rid of the bars at the top & bottom or
sides of the picture?
Letterbox bars (at the top & bottom) and side bars may be added to a
program by the broadcaster, by the TiVo DVR, or by your TV. In
some cases, it may be difficult to determine the source of the bars in
order to determine how to eliminate them.
• Set the DVR’s Letterbox Color to gray. From Messages &
Settings, select Settings, then Video, then Letterbox Color. Since
most broadcasters add black bars, making the DVR bars gray
will help you determine the source of the bars.
• Make sure your TV Aspect Ratio is set correctly. From
Messages & Settings, select Settings, then Video, then TV
Aspect Ratio.
• Use the ASPECT button on the TiVo remote to find an Aspect
Correction mode that minimizes the bars.
• Check your TV’s owner’s manual for information about how it
may be adding letterbox or side bars to the picture.
The audio and video are out of sync.
• The audio and video may re-sync if you change channels.
• You may be able to re-sync audio and video by pressing the
INSTANT REPLAY button on the remote control.
• Press the TiVo button to go to the TiVo Central
®
screen, then
press the LIVE TV button to return to live TV.
• Verify that all your audio and video cable connections are
secure. Make sure cables are connected from the OUT jack of
