Hardware Problems 221
E-EQ-VX5RG-G-ARC VX5 Reference Guide
Optional Devices
This section provides information on solving problems related to optional devices.
Note: Make sure the VX5 is powered on before you turn on any powered optional devices.
To help determine which device is causing the problem:
• Check that all connecting cables are correctly and firmly attached. Loose cables can
cause erroneous or intermittent signals. You may need to inspect connecting cables
for loose wires, and check connectors for loose pins.
• Isolate the problem. Look in the Microsoft Windows Control panel System icon for
devices displaying a “?” or an “!”. Check the properties for these devices or delete
these devices and reinstall them.
• Device Configuration. The smooth operation of the system depends on the
interaction of all devices, programs and features. Is the device Plug and Play or is
configuration necessary?
• Device driver. Make sure the correct driver is installed for the device, based on the
version of Microsoft Windows operating system you are using. Check the
documentation for the device or the device manufacturer’s website for an updated
driver.
For information adding or deleting devices or updating drivers, please refer to
Windows Help screens or commercially available Windows guides.
The following table provides some solutions to common configuration problems:
Problem Solution
You connected a device and the
device isn’t operating properly.
Verify Microsoft Windows recognizes the device by
checking the System icon in the Control Panel. Check for a
problem with the device driver or a hardware conflict.
You connected an external
device and the computer isn’t
operating properly.
Check all cables and connectors. Try a different cable.
If the VX5 was on when the device was attached, reboot
the VX5.
