218 Hardware Problems
VX5 Reference Guide E-EQ-VX5RG-G-ARC
Keyboard
The following table provides solution to common keyboard problems:
Problem Solution
Get an unexpected character or
function when pressing some keys.
Reboot the machine to return to its original setting. If
the problem continues refer to the key map found in
Appendix A “Key Maps” for correct key combinations.
The <2
nd
> key on the keyboard
remains active and does not toggle
on and off when another key is
pressed.
Press the <SP> key or an arrow key to release the <2
nd
>
state. If the problem continues, contact LXE Customer
Support department.
Note: The 95-key keyboard does not have 2
nd
key
functionality.
The keyboard locked and you
cannot use <Ctrl> + <Alt> + <Del>
to reboot.
Flip the power switch off and then on to restart the
computer.
Display
Problem Solution
The display is unreadable. Verify the Display setting in the Microsoft Windows Control
panel. The display settings should be set to High Color (16
bit) and 800 by 600 pixel resolution.
Note: It may be necessary to reboot in Safe Mode to change
the display settings if the screen is unreadable. See
“Bypassing Microsoft Windows Startup” earlier in
this chapter.
Hard Disk Drive
If you have problems with the hard disk drive, run the Microsoft Windows scandisk utility. This
utility analyzes the directories, files and File Allocation Tables (FAT).
Windows 2000/XP path: My Computer | Local Disk | Properties | Tools | Error checking then
click the Check now button. If the scandisk utility does not report any errors and the hard disk still
has problems, contact LXE Technical Support.
For information on running the scandisk utility, refer to the Windows help files.