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Posted Transactions
On the Posted Transactions window, the user is allowed to void an existing
payment that has already been posted. When the AssureBuy Payment
Processing application is installed, this functionality is enhanced to ensure
that payments with approved credit card transactions are not voided without
issuing an appropriate refund.
Figure 37: Posted Transaction Window
Void Button
When using the AssureBuy Payment Processing application, an automatic
verification is performed to make sure that payments are not voided with
approved credit card transactions attached. Depending on the type of credit
card transactions found, the AssureBuy Payment Processing application may
prevent the payment from being voided until a credit card transaction has
been removed or reversed.
If any approved sales transactions are found that do not have a
corresponding refund transaction, the application will display the following
warning message: “Cannot void cash receipt with AssureBuy payments on
file. Review payments now?” By selecting No on the warning message
window, the application will cancel the void process. By selecting Yes, the
AssureBuy Payment Processing window will launch with all the transactions
attached to the current payment available for review. To complete the void
process, issue a refund for any sale transaction that has not already been
refunded.
Receivables Batches
A receivables batch represents a user-defined collection of documents in the
Great Plains system. Each batch is identified by a unique Batch ID. Inside
the receivables batch, a document may have one or more payments, or
deposits, attached. These payments can be a combination of AssureBuy
transactions and non-AssureBuy transactions, such as cash or check
payments. When using the AssureBuy Payment Processing application,
users should perform the AssureBuy Batch Transaction Processing function
before performing the normal Batch Post procedure in Great Plains. This
step will allow the user to review the status of credit card transactions
attached to all receivables attached to the selected batch.
AssureBuy Payment Processing Microsoft Great Plains Dynamics/eEnterprise AssureBuy Functionality • 85