User Manual
6-1
Chapter
6
Troubleshooting
If you need help
If you need assistance, contact your local Tektronix dealer or sales
representative or any of these listed resources:
Type of service How to access Details
Customer Support Hotline 1-800-835-6100
US & Canada
Monday through Friday
6:00 am to 5:00 pm PST
Printer service 1-800-835-6100
US & Canada
Outside US & Canada:
contact local Tektronix dealer or office
Monday through Friday
6:00 am to 5:00 pm PST
The Tektronix Bulletin Board Service (BBS) (503) 685-4504 24 hours/day, 7 days/week
Online services
Technical support:
World Wide Web
Anonymous ftp server
support@ColorPrinters.tek.com
http://www.tek.com/Color_Printers/
ftp.tek.com/Color_Printers
HAL automated fax system (503) 682-7450
direct outside US, Canada
24 hours/day, 7 days/week
1-800-835-6100
toll-free for US, Canada
24 hours/day, 7 days/week
EuroHAL Refer to “Using the automated fax
systems” on page 6-2.
24 hours/day, 7 days/week
