Error Messages and Their Meanings
77
5
Check whether there are any
network problems.
[14-01]
Cannot find the DNS server or SMTP server.
• Check the DNS server's IP address is cor-
rectly programmed using the Web brows-
er. See the Web browser's Help.
• Check the DNS server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the host name or IP address of the
SMTP server is correctly programmed us-
ing the Web browser. See the Web brows-
er's Help.
• Check the SMTP server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the LAN cable is correctly connected
to the machine. See "Connecting the Net-
work Cable to the Network",
Network Guide
.
• Consult your network administrator.
Check whether there are any
network problems.
[14-09]
E-mail transmission was refused by SMTP au-
thentication or POP before SMTP authentica-
tion.
• Check the user name and password for
SMTP authentication or POP before SMTP
authentication are correctly programmed
from File Transfer under System Settings.
See "Settings You Can Change with User
Tools - File Transfer", Network Guide.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See "Settings You Can Change with User
Tools - File Transfer", Network Guide.
• Consult your network administrator.
Check whether there are any
network problems.
[14-33]
No machine's e-mail address is programmed.
• Check the machine's e-mail address is cor-
rectly programmed from File Transfer un-
der System Settings. See "Settings You Can
Change with User Tools - File Transfer",
Network Guide.
• Consult your network administrator.
Check whether there are any
network problems.
[15-01]
No POP3/IMAP4 server's address is pro-
grammed.
• Check the host name or IP address of the
POP3/IMAP4 server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Consult your network administrator.
Message Causes and solutions
