
Call Engineer Error Messages and Codes
A-12 Printer Messages
BD speed low
alarm
SVC 7D The BD (beam detection)
cycle, inside the optical unit
is below normal speed.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
LD alarm SVC 7E The LD (laser diode), inside
the optical unit is not working
correctly.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
In-frame fan
alarm 1
SVC A0 Fan number 1 (inside the
optical unit) did not rotate
correctly.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
In-frame fan
alarm 2
SVC A1 Fan number 2 (upper left rear
side) did not rotate correctly.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
In-frame fan
alarm 6
SVC A3 Fan number 6 (fan for
cooling the main controller
board) did not rotate
correctly.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
In-frame fan
alarm 7
SVC A4 Fan number 7 (lower left rear
side) did not rotate correctly.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
Watchdog
timer alarm
(master)
SVC B0 The timer on the mechanism
controller board was not
reset by the “Master CPU”.
Turn the printer off for at
least 30 seconds, and turn
the printer on again. If this
error code returns, call your
service representative.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
Watchdog
timer alarm
(slave)
SVC B1 The timer on the mechanism
controller board was not
reset by the “Slave CPU”.
Turn the printer off for at
least 30 seconds, and turn
the printer on again. If this
error code returns, call your
service representative.
Turn the printer off for at least 30 seconds,
and turn the printer on again. If this error
code returns, call your service
representative.
Communicatio
n alarm
SVC B3 The communication
between the two processors
on the mechanism controller
board was disabled.
Turn the printer off for at least 30 seconds,
and turn the printer on again. This error is
not related to the serial or parallel ports. If
this error code returns, call your service
representative.
Error
Message
Code Description Action