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Contents 5
Internet Connection Problems . . . . . . . . . . . . . . . . . . . 42
If you have a problem with your Internet connection
. . . . . . . 42
E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . 44
Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Windows XP Device Driver Rollback
. . . . . . . . . 46
Resolving Software and Hardware Incompatibilities
. . . . . . . 47
Windows XP
. . . . . . . . . . . . . . . . . . . . . . . . . . 47
Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 50
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . . 51
Restoring the Computer to an Earlier Operating State . . . . . . 52
Undoing the Last System Restore
. . . . . . . . . . . . . . . . 53
Reinstalling Windows XP
. . . . . . . . . . . . . . . . . . . . . . 53
Reinstalling Windows Me . . . . . . . . . . . . . . . . . . . . . . 55
Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . . 57
3 Adding Parts
Front and Back View of the Computer . . . . . . . . . . . . . . . 62
Reattaching the Front Door and Hinge Arms
. . . . . . . . . . . 64
Reattaching the Front Door
. . . . . . . . . . . . . . . . . . . 64
Reattaching the Hinge Arms
. . . . . . . . . . . . . . . . . . 65
Opening the Computer Cover
. . . . . . . . . . . . . . . . . . . 67
Looking Inside Your Computer . . . . . . . . . . . . . . . . . . . 68
System Board
. . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adding Cards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
9p915bk0.book Page 5 Thursday, April 4, 2002 9:26 AM