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44 Solving Problems
www.dell.com | support.dell.com
E-Mail Problems
Resolving Other Technical Problems
Reinstalling Drivers
NOTICE: The Dell | Support website, support.dell.com, and the
Dell
Dimension ResourceCD
provide approved drivers for Dell™ computers. If you
install drivers obtained from other sources, your computer might not work
correctly.
Dell installed the following drivers on your computer:
• Intel
®
Chip Set Update Utility Driver — Installs the Microsoft
Windows operating system device installation files (.inf) that tell the
operating system how certain chip set components should be
configured for proper operation.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — With the
Outlook Express e-mail program open, click File. If Work Offline has a check
next to it, click the check to remove it and connect to the Internet.
GO TO THE DELL | SUPPORT WEBSITE — Go to support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page 101 for a description of the hardware and
software support provided by Dell.
E-MAIL DELL — Go to support.dell.com, and then click E-Mail Dell in the
Communicate list. Send an e-mail message to Dell about your problem; you can
expect to receive an e-mail message from Dell within hours. See "Dell Technical
Support Policy" on page 101 for a description of the hardware and software
support provided by Dell.
CALL DELL — If you cannot solve your problem using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page 102). See
"Dell Technical Support Policy" on page 101 for a description of the hardware and
software support provided by Dell.
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