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Troubleshooting Analysis Guide (TAGs) 3-7
10
Run a job which is known to be good.
• Compare the output from the problem print job to the output from the good print job.
Can you identify the problem?
No: Return to the beginning of the TAG, following the procedures carefully to determine the
kind of problem your customer has.
Yes: Identify the problem as either a print quality problem or a mechanical malfunction, find
the problem in the appropriate cross-reference table, identify a TAG addressing that prob-
lem, then turn to that TAG.