HP J4100A 10/100Base-TX Print Server B-3
B
J4100A
10/100Base-TX
Link Troubleshooting
If the HP J4100A JetDirect 10/100Base-TX print server does not
successfully connect to the network, both LEDs will be off and a
“LOSS OF CARRIER ERROR” will be indicated in the MIO section
of the HP JetDirect self-test page.
NOTE
The HP J4100A JetDirect 10/100Base-TX print
server may require up to
10 seconds
to establish a
connection on the network. You should wait up to
30 seconds
before printing a configuration page to
verify a network connection.
Try the following troubleshooting procedures:
• Verify cabling connections.
• At the network device (such as a switching hub) that connects
the print server to the network, configure the port for half-
duplex operation. Then power-cycle the printer.
• Manually set the link configuration both on the JetDirect
print server and at the network device, ensuring that the
link configurations are the same. (For example, if you set the
HP JetDirect print server for 100TX Full-Duplex operation,
the port on the network hub or switch must also be set to
100TX Full-Duplex operation.) Be sure to power-cycle the
printer.
For additional assistance, contact your HP Customer Care center.
