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761 Stacker is full or jammed. Empty the stacker or clear
the jam before continuing. The printer does not
recalibrate after this error.
762 Low battery. Recharge the battery.
763 Waiting to dispense label. Press Feed.
764 Verifier failure. Press Clear to clear the error and
continue printing. A blank label feeds and the last label
reprints.
765 Printhead failure. Call Customer Service to order a new
printhead or printhead kit.
768 Printhead has more than 10 bad dots or is not
connected. Make sure the printhead is connected. If
necessary, call Customer Service to order a new
printhead or printhead kit.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found.
Reload your application and format and try again.
790 The printer is busy. Wait until the printer is idle (not
receiving data or no batch waiting to print) before you
send any packets. This error may occur when you try
to print a test label if the printer is busy.
791 The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the
packets.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait
15 seconds and turn it back on. Resend the packets.
Errors numbered 900-999 are hard printer failures. Call Service if
you receive these messages.
Troubleshooting 6-13
Rev. A 10/98