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9. TROUBLESHOOTING
9. Troubleshooting
In this chapter, a number of messages are listed which may be shown in the display if there is a
malfunction. There is a proposal as to the cause and steps to take for each message.
This chapter also presents some symptoms that can guide you if the mower does not work as expected.
More suggestions for steps to take in the event of malfunction or symptoms can be found on
www.automower.com.
9.1 Messages
Below we have listed a number of messages which may be shown in the display of the Husqvarna robotic
lawnmower. Contact your dealer if the same message appears often.
Message Cause Action
Wheel motor blocked,
left
Grass or other object has wrapped
around the drive wheel.
Check the drive wheel and remove
the grass or other object.
Wheel motor blocked,
right
Grass or other object has wrapped
around the drive wheel.
Check the drive wheel and remove
the grass or other object.
Cutting system
blocked
Grass or other object has wrapped
around the blade disc.
Check the blade disc and remove the
grass or other object.
The blade disc lies in a pool of water. Move the mower and if possible
prevent the collection of water in the
working area.
No loop signal The transformer is not connected. Check the wall socket connection and
whether an earth-fault breaker has
tripped. Check that the low voltage
cable is connected to the charging
station.
The boundary wire is not connected
to the charging station.
Check that the boundary wire
connector is fitted properly to the
charging station. See 3.5 Connecting
the boundary wire on page 28.
Boundary wire broken. Search interrupted, see 9.4 Finding
breaks in the loop wire on page 67.
Replace the damaged section of the
loop with a new loop wire and splice
using an original coupler.
The boundary wire is laid in the wrong
direction around an island.
Check that the boundary wire has
been laid according to the instructions
in chapter 3. Installation.
The connection between the robotic
lawnmower and the charging station
has been broken.
Place the robotic lawnmower in the
charging station and generate a new
loop signal via Security -> New loop
signal.
Disturbances from metal objects
(fences, reinforcement steel) or
buried cables close by.
Try moving the boundary wire.