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Return Material Authorization Policy
59
Warranty. Some states and provinces do not allow limitations or
exclusions on implied warranties or on the duration of an implied
warranty or on the limitation or exclusion of incidental or
consequential damages, so the above limitation(s) or exclusion(s)
may not apply to you. This Limited Warranty gives you specific
legal rights. You may have other rights which may vary from state
to state or province to province.
Warning: Limitations On Use
Please refer to your product user manual for limitations on uses of
the product. Specifically, please note that the Xantrex Link 1000
Battery Monitor is not intended for use in connection with life
support systems and Xantrex makes no warranty or representation
in connection with any use of the product for such purposes.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a
Return Material Authorization (RMA) number and the correct
factory "Ship To" address. Products must also be shipped prepaid.
Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly
marked on the outside of the shipping box, if they are shipped
collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your
instruction manual ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase
Record these details in “Record of System Settings” on page 61.
Return Material Procedure
If you are returning a product from the USA or Canada, follow this
procedure: