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Veneto
™
Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.
TROUBLESHOOTING TIPS
This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient
or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the
equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or
an experienced radio/TV technician for help. Note: Any changes or modications to the transmitter or receiver not
expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.
PROBLEM
POSSIBLE REMEDIES
Fan will not start
• Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire connections.
Make sure the power is turned off during this inspection.
• Pin connectors are not making good contact. Check all connections.
• The fan receiver is defective. Replace the fan receiver.
• Reset the frequency setting: Turn the power off at the circuit breaker for the fan that is not functioning
only. Within 20 seconds from restoring power to the ceiling fan and the W-74 Wall Control press and hold
both the “1” and
1 2
0
4 3
reverse buttons as shown in Figure #2 for 3 seconds, you will hear one tone from
the Piezo Buzzer indicating the command has been accepted. The Fan will come on at “low” speed in the
reverse direction.
Fan wobbles or shakes excessively
• Be sure the canopy pin is set properly into the slot on the ball.
• Check that the blade holders have not been bent during installation and the blades are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure the hanger bracket is
attached tightly to the ceiling outlet box and the downrod assembly is secured rmly.
• The downrod is attached to the downrod base too loosely. Make sure all the screws are securely
tightened.
• A balancing kit is supplied with the fan to remedy slight wobble problems. Check all previous steps
before using this kit.
Fan is noisy during operation
• When changing fan speeds or reversing the fan, you may hear several audible clicks. This is normal
operation.
• Check and tighten the light xture retaining screws, glass shade screws, and/or lightbulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy
and switch housing are not touching the metal parts and that they have not fallen off the wire splices.
Tighten as necessary.
• Tighten the blade holders to the ywheel (or Direct Drive motor) and the blades to the bladeholder
screws.
• Make sure all the screws in the motor housing are snug but not overly tight.
Fan does not run on low speed
• If fan is new, it may need to be “broken in.” Run at high speed for several days.
Light is too dim
• Make sure the dimmer setting is at the desired level.Hold the
1 2
0
4 3
Up or down light button to activate
the dimmer of the fan. Release the button when the desired luminosity is reached.