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● Data cannot be read from the CD-ROM drive.
Check the following:
• Is the CD placed correctly in the center of the tray? If not, reset it with its label side facing upward.
• Is the CD placed upside down? If so, reset it with its label side facing upward.
• Is the CD dirty or wet? If so, wipe it with a dry, soft cloth from the center to the outer edge.
• Is the CD damaged or extremely deformed? If so, replace it.
• Does the CD conform to the specifications? If not, use a conforming CD.
● The characters entered using the keyboard are not displayed.
Is the keyboard connected correctly?
● The mouse cursor does not move.
Is the mouse connected correctly?
● The SCSI device connected via a SCSI card is not recognized by Windows
2000.
Check the following:
• Is a SCSI card driver installed? Confirm it as follows:
1 Double-click the [System] icon on the [Control Panel] window.
2 Click the [Hardware] tab.
3 Click the [Device Manager] to check that a SCSI controller has been registered.
If not, click the [Hardware Wizard] in the [Hardware] tab in Step 2 to detect the SCSI card and
install a driver.
• Did you turn the SCSI device on before turning the PC unit on? If not, the device is not recognized
properly.
● Network connection cannot be established.
Check the following:
• Is the network cable connected correctly?
• For 100Mbps communication, is a category 5 UTP cable used?
• Does the ACT/LNK lamp of the hub unit light up?
• Make sure the network connection is established using LAN Diagnostic function (or Ping
command when the TCP/IP protocol is used).
Point
• For Windows NT, an [Intel PROSet II] icon is registered in the [Control Panel] window after the
LAN driver is installed. This diagnositic function, however, is not available.
09-DP8 (57-60) 3/2/01, 2:33 PM59