Chapter 5 Problem Solving 198
Determining Printer Problems
Control panel settings,
such as RESOLUTION or
ORIENTATION, do not work
or are ignored.
Software commands override control panel settings. (See
page 48
for information about how your software works with
control panel settings.)
Job went to a different
bin than was expected.
The wrong size or type of paper was used for the job. (See
page 256
for supported paper sizes.)
Job prints on the wrong
side of the paper.
z Make sure you have loaded the paper correctly. (Starting on page
76
.)
z If you are printing one-sided copies, load paper into Tray 1 with the
side to be printed facing up. Load paper into Trays 2, 3, and the
2000-sheet Input Tray with the side to be printed facing down.
z If you are printing two-sided copies, load paper into Tray 1 with the
first side to be printed facing down. Load paper into Trays 2, 3, and
the 2000-sheet Input Tray with the first side to be printed facing up.
Printer Ignores Font, Format, or Tray/Bin Selection (continued)
