Chapter 5 Problem Solving 185
Understanding Printer Messages
69.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the
specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job
from a different software application. If the job prints, go back to the
first application and try printing a different file. (If the message only
appears with a certain software application or print job, contact the
software vendor for assistance.)
If the message persists with different software applications and print
jobs, record the numbers that appear (xxxx) and contact an HP-
authorized service or support provider. (See the HP Support
pages at
the front of this user guide.)
Printer Messages (continued)
Message Explanation or Recommended Action
