Chapter 5 Problem Solving 183
Understanding Printer Messages
55.xx PRINTER
ERROR
alternates with
PRESS GO TO
CONTINUE
A temporary printing error occurred.
Press G
O
. The page containing the error will automatically be
reprinted.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
62.x
PRINTER ERROR
There is a problem with the printer’s memory. The
x
value refers to
the location of the problem:
0 = Internal memory
1 to 3 = DIMM slots 1, 2, or 3
You might need to replace the specified DIMM.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
64.x
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
Printer Messages (continued)
Message Explanation or Recommended Action
