Chapter 5 Problem Solving 184
Understanding Printer Messages
66.xy.zz INPUT
DEVICE FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an external paper handling device.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
68 NVRAM ERROR
CHECK SETTINGS
An error occurred in the printer’s nonvolatile memory (NVRAM) and
one or more printer settings has been reset to its factory default.
Print a configuration page and check the printer settings to
determine which values have changed (page 228
).
Hold down C
ANCEL
J
OB
while turning the printer on. This will clean up
the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to
determine which values have changed (page 228
).
If this message persists, contact an HP-authorized service or
support provider. (See the HP Support
pages at the front of this user
guide.)
Printer Messages (continued)
Message Explanation or Recommended Action
