Chapter 5 Problem Solving 192
Determining Printer Problems
Data from a previous
print job is still in the
printer’s buffer.
z Ensure that you are using the correct printer driver.
z Complex print job may still be processing.
z Ensure the printer is online. Make sure control panel reads
processing job.
z Open the Top Cover. Pull out the toner cartridge and check for
paper. Reseat the toner cartridge.
z Open trays 2 and 3. Ensure that the appropriate paper is inserted.
(For more information on paper specifications, see page 256
.)
Close the trays.
Last page did not print
and the Data light is on.
z Ensure that you are using the correct printer driver.
z Complex print job may still be processing.
z Ensure the printer is online. Make sure control panel reads
processing job.
z Open the Top Cover. Pull out the toner cartridge and check for
paper. Reseat the toner cartridge.
z Open trays 2 and 3. Ensure that the appropriate paper is inserted.
(For more information on paper specifications, see page 256
.)
Close the trays.
Print Job Does Not Print (continued)
