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Warranty and Return
975-0307-01-01 WA–5
Information About Your System
As soon as you open your XW Automatic Generator Start package, record the following information
and be sure to keep your proof of purchase.
If you need to contact Customer Service, please record the following details before calling. This
information will help our representatives give you better service.
❐ Serial Number
_________________________________
❐ Purchased From
_________________________________
❐ Purchase Date
_________________________________
❐ Other XW Equipment installed
❐ XW Inverter Charger
Model:__________ Firmware Rev: ____
❐ XW Solar Charge Controller
Model:__________ Firmware Rev: ____
❐ XW System Control panel
Firmware Rev: ____
❐ Length of time XW Auto Generator Start has
been installed
______________________________
❐ Battery/battery bank size
______________________________
❐ Generator brand/type
______________________________
❐ DC wiring size and length
______________________________
❐ Alarm sounding?
______________________________
❐ Description of indicators on front panel
______________________________
❐ Appliances operating when problem occurred
______________________________
❐ Warning or Fault message
______________________________
❐ Description of problem
______________________________
_______________________________________________________________________________
_______________________________________________________________________________