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PRIMUS
R
660 Digital Weather Radar System
A28–1146–111
REV 2 9-1
Honeywell Product Support
9. Honeywell Product Support
Honeywell SPEX
R
program for corporate operators provides an
extensive exchange and rental service that complements a worldwide
network of support centers. An inventory of more than 9000 spare
components assures that your Honeywell equipped aircraft will be
returned to service promptly and economically. This service is available
both during and after warranty.
The aircraft owner/operator is required to ensure that units provided
through this program have been approved in accordance with their
specific maintenance requirements.
All articles are returned to Reconditioned Specifications limits when
they are processed through a Honeywell repair facility. All articles are
inspected by quality control personnel to verify proper workmanship
and conformity to Type Design and to certify that the article meets all
controlling documentation. Reconditioned Specification criteria are on
file at Honeywell facilities and are available for review. All exchange
units are updated with the latest performance reliability MODs on an
attrition basis while in the repair cycle.
When contacting a Honeywell Dealer or Customer Support Center for
service under the SPEX
R
program, the following information regarding
the unit and the aircraft are required:
D Complete part number with dash number of faulty unit
D Complete serial number of faulty unit
D Aircraft type, serial number and registration number
D Aircraft Owner
D Reported complaint with faulty unit
D Service requested (Exchange or Rental)
D Ship to address
D Purchase order number.
D If faulty unit is IN WARRANTY:
- Type of warranty (NEW PRODUCT or Exchange)
- Date warranty started
D If faulty unit is covered under a Maintenance Contract:
- Type of contract
- Contract date
- Plan ID number
D If faulty unit is NOT IN WARRANTY, provide billing address