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2009 Portable Spa
LTR20091000, Rev. A
Appendix
www.calspas.com
48
given to the LMS Customer Relations Department within
30 days of the reported failure. There will be no charge
for parts or labor on a covered item. However, the LMS
Service Agent may assess a reasonable travel or mileage
charge per service call, which may include diagnostic
time. If LMS determines that repair of a covered item
is not feasible, LMS reserves the right to replace the
defective merchandise with merchandise equivalent or
equal in value to the original merchandise. In the event
of any warranty replacement, all removal, replacement,
installation and shipping costs are the responsibility of
the spa owner.
Proration of Warranty
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same or a
comparable unit. The user will be charged one percent
of the current retail cost for each full month of ownership
from the date of purchase through the date failure is
determined to be non-repairable. This charge will be
waived during the rst twelve months of ownership.
Warranty Limitations and Exclusions
This warranty is void if the spa has been subject to
negligence, alteration, misuse, abuse, repairs by
non-LMS authorized personnel, incorrect electrical
installation, installation of any component other than by
the manufacturer, acts of God (including, but not limited
to, acts of nature and surrounding environments), and
any other cases beyond the control of LMS.
Examples of common acts invalidating this warranty
include, but are not limited to:
Use of spa in a non-residential application.•
Scratches caused by normal use.•
Operation of spas water temperature out of the •
normal operating range of 32˚F (0°C) to 118˚F
(47.8°C).
Damage caused by incorrect water level (low, •
overow, etc.).
Damage caused by extreme weather conditions (hot, •
cold, etc.).
Damage caused by dirt, sand and calcium.•
Damage caused by clogged lter cartridges. See lter •
cleaning recommendations in this owner’s manual.
Damage caused by continued operation of this spa •
with either a known or an unknown problem.
Damage caused by tri-chlor, acids, chlorine tablets, •
any oating chemical devices, or any spa chemicals
not authorized by LMS.
Damage caused by improper water chemistry. (High •
levels of chlorine, bromine, calcium, pH and other
excessive chemical levels.)
Damage caused by direct sunlight. Spas should •
always be covered when not in use.
Damage caused as a result of failure to follow •
operating instructions as dened within this owner’s
manual.
Damage caused by incorrect electrical installation, •
electrical brownout, voltage spikes, or operation of
spa out of voltage range by more than ±10%.
Spas improperly installed or placed on non-approved •
surfaces.
Although shell cracks, which are breaks in the shell
that go all the way through, are covered by this limited
warranty, cosmetic scratches, gouges and crazing are not
considered cracks and are not covered.
The limited warranty applies only to spas normally used
for personal, family or household purposes.
For relocating your spa without voiding your warranty,
contact Customer Service for relocation procedures.
Replaceable service items such as lters, light bulbs,
pillows, jet inserts, and lter covers are specically
excluded from the limited warranty.
Spa covers and stereo systems are delivered with their
own manufacturer’s warranty. For more information,
please see their warranties in the owner’s information
package that was delivered with your spa for more
information.
Equipment adjustments (such as pressure switch
adjustments) are specically excluded from this
warranty.
Disclaimers
This limited warranty is made with the express
understanding that the spa is not an essential device or
medical device as dened under State and Federal Law.
LMS shall not be liable for loss of use of the spa or other
incidental or consequential costs, expense or damages,
which may include but are not limited to removal
of permanent deck or other custom xtures or the
necessity for crane removal. Any implied warranty shall
have duration equal of the applicable warranty stated
above. Under no circumstances shall LMS or any of its
representatives be held liable for injury to any person or
damage to any property, however arising.
Legal Remedies
This limited warranty gives you specic legal rights and
you may have other rights, which may vary from state
to state.
Customer Service
See your Cal Spas dealer for a copy of the applicable
warranty, details, and any questions you may have
regarding the warranty coverage on your spa.