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2002 Dimension One Spas Export Owner’s Manual
Troubleshooting Guide
Heating System
Symptom Problem Corrective Action
1. Temperature setting is
too low
1. Turn up the thermostat
2. Dirty filter 2. Clean filter
Does not heat
3. Flow switch malfunction 3. Call for service
1. Temperature setting is to
high
1. Turn down the thermostat
Too hot
2. High limit tripped 2. Call for service
Flashing
temperature of
34°F (-16.6° C)or
134°F (56.6° C)
appears on the
display
Possible temperature sensor
failure
Call for service
Hot Tub
Temperature
erratic
Water level Fill hot tub to 1” (2.54 cm) to 2” (5.08 cm) above bottom of the tile line
Electrical System
Symptom
Problem Corrective Action
Will not turn on
– in any mode
No power Check circuit breaker and/or GFCI
Turns on by itself
Normal automatic daily
power filtration, or anti-
freeze cycle
No action required
Light is out
Burned out bulb Replace bulb
1. Automatic timer
has shut pump off
1. Push JETS pad again to start another cycle
Pump shuts
down
unexpectedly
while in use
2. Motor over-heated
and automatic
protective device
has shut down
pump(s)
2. If pump(s) will not restart when JETS pad is pushed, call for service
Make sure that the equipment panel vent area is not blocked. Vent blockage can
cause serious damage to your equipment.
1. Check water level
2. Clean filter
If problem persists:
1. Turn off power
2. Restart the system
If problem persists:
3 flashing LEDs
appear on the
Top Side Control
Possible sensor errors
Call for service
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