6
Troubleshooting
6-26
Phaser 300X Color Printer
The file does not print and a virtual memory (VM) error message appears on the
Macintosh screen.
You may need to expand printer memory. Refer to
Appendix B “Expanding Your Printing System” for more information.
The file does not print or it prints garbage data.
Make sure that you have
selected the appropriate language (PostScript, HP-GL, or PCL5) for that file.
Refer to “Switching printer languages” on page 3-41.
You want to make the largest image possible on Tabloid Extra paper (305 x 457 mm
or 12 x 18 in.).
The printer should have at least 14 Mbytes of memory. Refer
to “Margins and image area” on page 3-28 and “Advantages of adding
memory” on page B-3.
You are using manual feed and part of the image does not print or the image
orientation was not correct.
You may have manually fed paper without
having selected Manual Feed in the driver. Check the paper tray. The
orientation (long side or short side of the paper enters the printer first) of
manual feed must match the orientation of the paper tray. Select Manual
Feed and the correct orientation from the printer driver. Change the
direction of the manual feed, or change the direction of the paper in the
paper tray. When using the paper tray, load the transparencies with the
white strip (Tek
logo) and blue arrows entering the printer first.
The image is clipped or rotated.
Make sure that the paper is correctly installed
in the paper tray. The rear guide in the paper tray must be positioned snugly
against the paper.
A clipped or rotated image can result if you have selected the wrong printer
in the Chooser. Make sure that you choose the complete and exact name of
your printer.
