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Frequently asked questions
Why can’t I update virus definitions using LiveUpdate?
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Why can’t I update virus definitions
using LiveUpdate?
In some rare cases such as immediately after the
emergence of a new virus, the LiveUpdate servers may
be very busy and it may be difficult to get a connection.
In such cases, keep making connection attempts and you
should eventually be successful.
When using LiveUpdate, make sure that your Internet
connection is working by testing the connection with an
Internet application, such as your Web browser.