Responding to emergencies
About Norton AntiVirus Quarantine
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3 Click Scan/Repair.
The Virus Scan window displays the name and status
of any infected files found by the scan. Selecting the
name of a file in the Virus Scan window enables you
to repair, delete, or learn more about a file.
If Norton AntiVirus can’t repair a file
If Norton AntiVirus cannot repair the infected file, first
make sure you have scanned with the latest virus
definitions. If you are not sure that you have the latest
definitions, use LiveUpdate. Then scan your hard disk
with the latest virus definitions.
About Norton AntiVirus Quarantine
Sometimes Norton AntiVirus detects an unknown virus
that cannot be eliminated with the current set of virus
definitions. Norton AntiVirus prompts you to put the file
in Quarantine, or it quarantines it automatically. Files
that are in Quarantine have been removed from their
original location on your computer and are isolated, so
that they cannot spread or reinfect your computer. You
can’t view the file in the Finder or use the file while it is
in Quarantine. This prevents you from accidentally
opening the file and spreading the virus.
Repairing, deleting, and restoring files in
Quarantine
The Quarantine window displays the items that Norton
AntiVirus has detected as potentially harmful, and has
put in Quarantine to prevent the file from infecting your
computer.
You can leave a file in Quarantine without doing any
harm to your computer, but you can’t view the file in the
Finder or use the file while it is in Quarantine. Depending
on whether you want to keep the file, you can repair,
delete, or restore quarantined files from the Quarantine
window.