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How do I rescan files that have already been scanned?
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How do I rescan files that have already
been scanned?
The Norton AntiVirus QuickScan file records whether
you have already scanned a file using the currently
installed virus definitions and libraries. If not, the file is
scanned. If you want all files to be scanned regardless,
you can use Norton AntiVirus to delete the QuickScan
file located at the root of each disk. In recent versions of
Norton AntiVirus, the file is named NAVMac800QSFile.
To remove the QuickScan file
1 In the Norton AntiVirus window, on the File View tab,
check Show Invisible Files.
2 Select your hard disk.
3 Select the QuickScan file.
If there are QuickScan files from previous versions of
Norton AntiVirus, select them as well. Previous
versions of Norton AntiVirus had QuickScan files
named NAV QuickScan 5.0, NAV 6.0 QuickScan, NAV
7.0 QuickScan or NAVMac800QSFile.
4 Click Move To Trash.
5 Click OK.
In certain situations, Norton AntiVirus may leave the
QuickScan file in place but delete its contents. When
this happens, Norton AntiVirus provides a message
informing you that the file’s contents have been
deleted. You do not have to perform the next two steps
when the QuickScan file’s contents are deleted.
6 Quit Norton AntiVirus.
7 In the Finder, click Empty Trash.
After you have deleted the QuickScan file, the first scan
with the new virus definitions will be slower.