Filter
Top Products
Frequently asked questions
Why does Norton AntiVirus report that a file is invalid or can’t be found?
33
To enable Norton Auto-Protect
1 Open System Preferences.
2 In System Preferences, click Norton Auto-Protect.
3 Check Enable Norton Auto-Protect.
You may need to click the padlock at the bottom of the
Preference window and enter an Administrator name
and password before you can enable Auto-Protect.
Why does Norton AntiVirus report that a
file is invalid or can’t be found?
This is an indication that one of the files making up the
virus definitions is damaged or otherwise invalid.
See “Installing
Norton AntiVirus”
on page 11.
To repair a damaged or missing virus definitions file
1 Uninstall Norton AntiVirus.
2 Reinstall Norton AntiVirus.
3 Run LiveUpdate and update your virus definitions.
This restores the current versions of the items in the
Norton AntiVirus Additions folder.
Why aren’t all files scanned?
Norton AntiVirus scans only those files for which your
account has access privileges. For example, if you are
logged on as an Administrator, Norton AntiVirus scans
all the files to which you have access as an
Administrator. If you are logged on as a standard user,
Norton AntiVirus scans only those files to which you
have access as a standard user.
To only list scanned files
4 In Preferences, on the Scan tab, check Do not list
permissions errors when scanning.