Filter
Top Products
Frequently asked
questions
5
This section addresses some frequently encountered
problems and troubleshooting steps. If you cannot
resolve your problem using this information, consult the
Read Me file on the Norton AntiVirus for Macintosh CD
or in the Symantec Solutions folder.
For a comprehensive list of the latest troubleshooting
tips, see the Symantec Service and Support Web site at:
www.symantec.com/techsupp/
Exploring the Symantec support Web site
The Symantec support Web site provides extensive
information about Norton AntiVirus. You can access free
online support to find information about product
subscriptions, product registration, and common support
issues. Fee-based phone support is also available to help
solve your problem.
To explore the Symantec support Web site
1 On the Internet, go to www.symantec.com/techsupp
2 On the support Web page, under home & home office/
small business, click Continue.
3 On the home & home office/small business Web page,
click access free online support.